Client Onboarding Guide · Example edition
A clear first week together.
Common Room’s fictional café project begins with one decision maker and a shared brief. This guide explains what the client supplies, what the studio prepares, and when the first review happens.
The working agreement
| When | Client prepares | Studio prepares |
|---|---|---|
| Before kickoff | Brand files and menu copy | Shared document index |
| Day one | Business goals and constraints | Kickoff notes |
| Day three | Feedback on content outline | First page structure |
| Day five | One consolidated response | Confirmed project plan |
Working agreement
Use one review thread for each deliverable and identify the person who consolidates feedback. Urgent issues go to the project lead; a new idea goes into the scope discussion before work begins.