Interview Synthesis · Example edition
Keep every theme connected to an observation.
This fictional synthesis uses four invented participant records about receiving project files. No text is an attributed quotation from a real person.
| Record | Observed difficulty | Theme |
|---|---|---|
| P01 | Opened an old menu draft | Version clarity |
| P02 | Could not identify the update owner | Responsibility |
| P03 | Found the folder but not the first step | Orientation |
| P04 | Preferred a familiar folder routine | Avoid duplicate maintenance |
Theme: context at the point of use
Three example records concern information surrounding the file rather than the file itself. That suggests a prototype should test labels, ownership, and a clear entry point.
Counterexample: another thing to maintain
P04’s example raises a cost that the synthesis must preserve. A new index may be unwelcome if it duplicates an existing routine without making retrieval easier.
Next research question
Observe a handover task with a small index and ask the receiving person to maintain one item later. Keep participant consent, transcripts, and identifying information in the appropriate private research record.