Menu link fails
- Impact
- Visitor cannot open menu
- Owner
- Leo
- Next step
- Reproduce on mobile
Issue Triage Board · Example edition
Separate urgency from noise.
This fictional product review contains four reported issues. Severity reflects the effect on a user task; priority also considers how many people are affected and whether a workaround exists.
Long title wraps poorly
- Impact
- Heading remains readable
- Owner
- Maya
- Next step
- Check narrow layout
Old support address
- Impact
- Contact reaches wrong inbox
- Owner
- Sam
- Next step
- Verify current address
Missing image description
- Impact
- Context unavailable to some readers
- Owner
- Robin
- Next step
- Write meaningful alt text
Triage order
Verify the broken menu link and incorrect contact address first because they prevent intended actions. The heading wrap and image description still need owners and acceptance checks.
A useful issue record
Record the page, device, expected result, actual result, and a minimal reproduction. Avoid including private account data in screenshots. Link the verified evidence in the private issue system.
Close with a check
An issue is resolved when the original task works in the affected context and a reviewer confirms the result. A code change alone is not evidence that the user’s problem has gone away.